Last Updated: August 1, 2026
At Online English Buddy, we are committed to providing a high-quality learning experience. Please read our refund policy carefully before enrolling in any course or training program.
1. Course Enrollment
Refund requests will be considered only in accordance with this policy. If you believe you are eligible for a refund, please contact our support team with your enrollment details.
2. Refund Processing Time
If a refund request is approved, the amount will be processed within 15 business days. The refunded amount will be credited to the original payment method used during the transaction.
As we use Razorpay as our payment gateway, the actual time taken for the amount to reflect in your account may vary depending on your bank or payment provider.
3. Non-Refundable Situations
Refunds may not be provided if:
- The course has already commenced and sessions have been attended.
- The learner fails to attend scheduled sessions without prior notice.
- The learner decides to discontinue the course for personal reasons.
- Incorrect information was provided during enrollment.
4. Duplicate Payments
If you are charged more than once for the same enrollment due to a technical error, the duplicate payment will be refunded after verification.
5. How to Request a Refund
To request a refund, please contact us with:
- Full Name
- Registered Email Address
- Phone Number
- Course Name
- Payment Transaction ID
- Reason for Refund Request
Our team will review your request and respond as soon as possible.
6. Contact Us
If you have any questions regarding this Refund Policy, please contact us.
Online English Buddy :
Email: onlinenglishbuddy@gmail.com
Website: www.onlineenglishbuddy.com